Customer Reviews

Customer Reviews

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We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Dave Everson
Thanks john for a pleasurable transaction your description of the discovery4 was spot on and I am very pleased with the car and the quick delivery so thanks to you and your team I highly recommend trade cars 4u .dave.
Mr R Barnes
I had looked long and hard for my dream car for over 12 months untill I spotted an add at Tradecars4u. from the first contact with John and his team i knew i had found the right car. After 6 months and 6000 miles every time I start the car I have a smile on my face. The car is a PORSCHE 996 C4S .Would use again and recommend without hesitation
Graham
I have been very lucky with the used cars I have bought in the past, so my expectations are unrealistically high, however John met them all, especially after the sale took place. He took the time to give me all the information I needed and the handover was very good and straightforward. Had my BMW X5 for 3 weeks now and it drives like a dream, so a big thank you. Would recommend without hesitation.
Christopher
Thanks John for a very seamless exchange of the car. it was an absolute pleasure buying from you and I wish you all the best for your company's future. Should anyone out there be in two minds let me set it straight as the used car I purchased was in mint condition, absolutely spotless and a years Mot to boot! don't hesitate as john is a very likeable and honest dealer.
Luke
I have recently purchased a BMW X5 of john at trade cars 4 u and we are over the moon with it. It was a pleasure dealing with john and he really knows his stuff about the motor trade. I looked and looked for an X5 all over the country with no joy. I came across john on his website and the very same day I went and test drive the X5 and fell in love with the car. I spent over 14k on my new car and I'm happy with the purchases... very professional sale. Highly recommend and I'm already thinking about buying a Mercedes from here in the next few weeks.
Mrs Priestley
Great car Great people know more needed to be said
Mr Burton
It's the first time I have used a RAC approved dealer. It really puts your mind at ease that the car you are buying has been fully checked over, serviced up to date and your even given a years top breakdown package and 3 months warranty .

John at trade cars for you made buying the car an absolute pleasure, it was like picking up a brand new car. He really cares about customer service and not just a quick one-off deal. I'll almost certainly be back to him when looking for my next vehicle.
Nick Gordon
I bought a Mercedes SL from John, remotely via the web. Big purchase to make sight unseen but from the moment I spoke to John I had no doubts. Honest, straight forward and responsive. All in all a good guy. John delivered the car personally and indeed he is a nice guy. Car was main dealer quality at a sensible price. Very happy indeed, wouldn't hesitate to use him again.
Jonathan
I bought a blue Suzuki from cars4u about 3 month ago now. I left it so long to review too see how the car went on and to be honest it still drives like a dream and imaculate. I've never had such a good purchase and the customer service was outstanding John even managed new car mats and locking wheel nuts for me. I've never written reviews but this was worth it. I would absolutely recommend cars4u all day long brilliant thanks again John and the team excellent work
Jane Mackintosh
We bought our car, from pictures and descriptions from trade cars 4 u, had never driven one (Mercedes Benz slk 200) delivered to door, very professional company and very happy with product and service ;-)
Mark H
Having spent a great deal of time looking for my next car, with the specifications I wanted in the colour I wanted I finally found it at trade cars 4 u. Having called John and his team regarding the car and all the other details you discuss while chatting about a new car we finished the call feeling confident in what a fantastic purchase I was considering. Having thought about the car a great deal over a couple of days, I rang back confirming I would have it. I had never bought a car before without seeing it first so was obviously a little worried but John reassured me that it was in the condition he said it was and that I would be pleased with the car. The whole process was simple and straight forward, all I had to do was pay for it and agreed a date and time for it to be delivered. Having lived over a hundred miles away and having a hectic work schedule it wasn't easy for me to get there in person. When the car arrived it was immaculate, just how John had described and I couldn't have been happier. I'm still driving round with a big smile on my face!!! I have already recommended family and friends to speak to John when looking for their next car. I will definitely be speaking to John when I decide on changing again and will be looking at swapping my wife\'s car later in the year and will be keeping an eye on the trade cars 4 u website. Thanks again and all the best John to you and your team!!
Ben Knight
The car is in outstanding condition, better than described. An absolute pleasure to do business with John. As a guy who has bought many cars over the years and a few new from main dealers, this has been the most professional and friendly service i\'ve ever experienced. 10/10.
Mickey king
Outstanding service from start to finish everything done over the phone except handover of car which was in person by my self & was not disappointed, Sofia & John kept me up to date with every detail of the process, living in Kent Made me nervous as there is quite a few unscrupulous dealers out there but these guys were first class 10 out of 10 would definitely buy from them again keep the good work up
Mr Heaton
From Sofia on the phone, to John delivering the car... my whole experience has been superb. They treated me exactly how I would expect to be treated when purchasing a car from someone. I felt safe in spending over £7000 without even meeting them. The car did not disappoint, not a mark on it. Thank you. I will be in-touch in the future for my next car! Please don't hesitate to buy from Trade Cars 4 U!!!!!
Anthony Round
A very professional and pleasant experience. Excellent service and nothing was too much trouble. Highly recommended and very happy with my transaction.
Craig Greenwood
This was one of the best buying experiences we have ever had. John and Sofia are so very easy to deal with. Really honest people. Also it was nice to not have the usual hard sell pushy car salesman tactic like other car dealers. The car we bought was a Mercedes C220. It looked great in the photos and was exceptional in the flesh. I would recommend this seller to anybody. I would 100% deal with them again in the future.
Phil Brooks
Really good buying experience. Dealt with really nice people and got the car I wanted at a very good price. John and Sofia couldn't have been more helpful and obliging . I would highly recommend this company and I will be using them again . Buy with absolute confidence .
Joe Biolik
I never thought I'd see the day I would buy a car without seeing it in the flesh. However I have to say I must congratulate John & his Team both in their professionalism & customer care, it has been a great pleasure dealing with his Company and I would have no hesitation in recommending anyone to try this approach - John was excellent in reassuring me & guiding me through the process which some may find rather daunting. Not forgetting David who delivered the car to my door - a real geezer ! Briiliant service tradecars4u - 11/10 from me !
Phil Groocock
Hola John, drove Astra back without a problem. Had trips out here to Gibraltar, Córdoba and more. Well pleased with the car. Many thanks for your help and courtesy. Phil Groocock.
Karen And Billy Milner
We've just bought our Range Rover Vogue from Sofia at Trade Cars 4 U. What a fantastic car we have at a great price. Absolutely love our car. Sofia is a truly lovely lady. Nothing has been too much trouble she stayed back 2hours so we could view the vehicle one evening and came in on a Sunday so we could purchase and collect.. would definitely recommend Trade Cars 4U.. excellent service with a cuppa too.
Steven Wheatcroft
Found the whole process of buying and part exchanging was positive and trouble free. Happy to trust in details as described, and very happy with car purchased. Thanks to John and Sofia
Oliver Wood
After speaking to John over the phone, he immediately put me at ease and he gave me the confidence to order without even setting eyes on the car. I travelled down from Aberdeenshire a week later to drop off my part-ex and pick up my new car with no fuss whatsoever and a very reasonable deal. Will definitely use again thank you
Gordon Beckett
Purchased a BMW 6 Series. Highly recommended .excellent service. Very honest could not be more helpful. They made my buying experience a pleasure and transaction went very smooth. Will certainly use again. Thank you Gordon Beckett
Jenna Hutton
Never did I imagine buying a car without seeing it, or especially driving it, but after searching for nearly a year for a specific car, model, colour etc, I came across one on Trade Cars 4 U. I had never heard of the company as they are roughly 250 miles away, but an online search found the specific car I was looking for at Trade Cars 4 U. I was obviously sceptical, as any person would be about the prospect of buying a car only on pictures and descriptions, especially from a company miles away I'd never heard of! ... Well what can I say?!..... I don't know where to start! Top class customer service, car exactly as described, (if not better)!, communication everyday, sometimes 2 of 3 times a day, from deciding, to delivery of the car, and even after. John and Sophia you guys are brilliant, (even battled through the Scottish to Yorkshire accent brilliantly)! Over 6weeks on now, and still can't stop smiling :-), thanks again guys! .. Highly recommend!
Clive
Would recommend this company had a easy transfer of private plate car drives like a dream great service thank you
George
Lovely people to deal with John and Sophie. Great service, Many Thanks again.
Highly recommended
Stewart
Great experiance, First class service. Poilte, very easy to talk to and genuine people. Thank you very much John and Sophia for a professional service. Highly Reccomended
C. Beaumont
Having bought a lovely XK Jag convertible of John earlier this year, I realised it wasn't getting much use.A real shame as it was a lovely car. The weekend twisty road runs, roof down didn't happen due to the usual work commitments. Anyway I decided to get something more practical that I could use a little for work journeys up and down the country. Decided on a Range Rover. After the usual response from general trades such as its wrong time of the year etc etc, I called John, he found me a really nice RR and gave me a fair price for the Jag, no messing. I've been in direct sales for over twenty years I've met all sorts of people I am usually a good judge of character I can honesty say you are a top man John. Thanks for your professionalism and also to Sofia for the coffee (bit tight on the brews that John
Martin Sheppard
Thank you very much for all your help in sorting my car couldn't have done it without you. First class people, first class car, first class service many many thanks
Charles Saunders
I ordered and paid for this used car on the website, based purely on the description and customers reviews alone. It was delivered one hundred and twenty miles to me. It is immaculate and functions perfectly, I completely recommend Trade Cars 4 U in Keighley
Phil Metcalf
Excellent communication and service from John by e mail, and Sofia in person when we arrived. I left some CDs in the car I traded in and these are being sent on to me. No sales hassle at all and internet agreed deal honoured. A very pleasant experience, oh and the new car is great. I would definately recommend Trade Cars 4U to my friends.
Angela Layton
I would like to thank trade cars 4 U for a great experience and upon recommendation of a close friend, i contacted John who found exactly what I was looking for which was and Audi Black Edition TDI. The car was sourced quickly and described perfectly. They even sorted out my private plate. I will not hesitate to recommend you also. Thank you.
A.Milner
It's the first time I've bought a car from a dealer on line and I couldn't have hoped for a better experience. We were met by John when we arrived and we were put at ease immediately - we were given all the time we wanted to look around the car on our own but he was never far away to answer any of our questions. If and when the time comes that I'm looking for another car, I'll be sure to check out your stock list. Cheers!
Phill
Cant praise John enough. Bought a really nice 350Z off him. Unfortunately there was an issue with it that I discovered on the way home. John wasted no time in sorting out the problem despite me living nearly 100 miles away. I worked in the motor trade for 15 years and I learnt quickly that all dealers went to the Arthur Dailey school of After Sales Care, John obviously did not attend that particular school. Thanks John, you are a stand-up guy.
Keith Jackson
I was looking to buy a 4x4 as my wife & I have mobility problems. A friend told me about trade cars 4 u so I rang and spoke to John and within a few days he found a Hyundai Santa Fe. This was ideal for us at a price we could afford so we thank you John.
Chris and Pam Bower
We were looking for a Saab 95 Diesel 2010 on the internet and Trade Cars 4u had just what we were looking for. Low mileage, colour, model , ideal.
We contacted John and he sent us a good selection of pictures, as the car had only just come in.
We arranged a visit and the car was perfect.
John prepared the car ,and we picked it up the following Saurday. A couple of things were corrected to our satisfaction, but nothing was too much trouble..
We'd certainly recommend TC4U to anyone looking for a quality car.
Chris Beaumont
I spotted just the car I'd been looking for on the Trade cars4u web site.
Within minutes I received a reply to my email (polite, with good grammar and spelling)
John called me and after a brief discussion, I could tell John was a genuine guy, passionate about his cars quality, not just out to make a quick one off killing. The car was just as described, perfectly presented with no surprises. Trade cars 4u gave me peace of mind, it's nice to know you are dealing with a reputable dealer (without having to pay main dealer prices)
The deal was done and I got my new pride and joy with no fuss. I am really pleased thanks again John, hope to get my next car from you. Chris
tony maguire
i was introduced to trade cars 4 u through a friend who highly recommended him and i certainly would recommend to others. I spoke to John and explained what vehicle i had and what new vehicle i wanted. He said he could find me what i was looking for and that he did so very pleased with my new car. Picking up my new car was smoothly done no hiccups or anything and my new car was immaculate inside and out and after care service fantastic. John your a top bloke and will definately tell people about your great service you provide thanks x
Jeff Batten
I have always thought that anyone who bought a car without seeing it first must be bonkers. However that is exactly what I have just done. I came across the car I was looking for on trade cars 4 u in West Yorkshire some 300 miles away from where I live in Dorset. I rang and spoke to John several times and he told me all about the service they provide immediately putting my mind at ease. He assured me that a deal could be done and that he would take my car in part exchange. They would deliver the new car and take my old one back to West Yorkshire. John looked after every detail. I transferred the payment the day before delivery and then I prayed that everything was all it seemed to be. It was. My beautiful car arrived at 10 30am and after a quick cuppa the driver returned to West Yorkshire in my old one. I am one very satisfied customer and I would not hesitate to recommend trade cars 4 u to anyone. First class service
Ashley Beal
I used to really dislike dealing with car salesmen but then I met John at tradecars4u He made my wife and I feel very welcome he was very accommodating and never pushy once A very genuine guy who gives complete customer satisfaction he looked after us from start to finish and was very helpful after a deal was done, with help over the phone etc I will definitely recommend tradecars4u to my family and friends and consider buying my next car from John Keep up the good work John from Ashley and Sarah
Andy
My dad fell in love with a very smart BMW 320 in Grey, obviously due to the mileage involved it wasn't practical for my dad to view in advance, so all communication was via email and eventual phone call to agree to buy. All communication was faultless and every information requested was received in promt time and the final deal over the phone was discussed fairly for both parties to be a good deal. My dad was met at the station and driven to the garage, being in the trade myself I was nervous that he had bought it blind and I was praying it would be okay as I was unable to accompany him to help. The car turned out to be fantastic and everything my dad wanted, the car was fuelled, tax'd etc and ready to go. All in all the purchase and subsequent ownership has been a complete pleasure and I hope I can purchase from them in the future when I need to change.
Jade
A breath of fresh air. What a lovely bunch. This is what you want when looking for a used car. No hassle, no pressure, no lying, no gimmicks. Showed us to the car and spoke about it then left us the keys and left us to it. Came back after 5-6 minutes and asked if we want to test drive the car. Test drive was spot on. Got a good deal. Car's been beautiful, no problems. I would definitely buy another car from them.